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    Operations Manager - Philippines, Naga, Bicol Region, Pilipinas - Probe CX

    Probe CX
    Probe CX Philippines, Naga, Bicol Region, Pilipinas

    6 araw ang nakalipas

    Default job background
    Buong oras
    Paglalarawan

    Duties and responsibilities

    • Oversee and direct activities of a number of LOBs along with all Circle Leaders and staff
    • Responsible for a wide spectrum duty and must be able to multitask with ease and
    • proficiency
    • Manage Circle Leaders to ensure program's productivity and customer
    • satisfaction/client performance objectives are met efficiently
    • Responsible for regular and often daily interaction with all the company departments, campaigns and the whole management team.

    Qualifications and Key Competencies

    ● Proven work experience as Operations Manager or equivalent

    ● Adequate knowledge of organisational effectiveness and operations management

    ● Essential Experience/Skills and Extreme call center management experience is essential to be

    a success in this role

    ● Substantial experience within a similar role within an IT related contact center

    ● Budget development and oversight experience

    ● Willing to be assigned in Naga, Bicol

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