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    Customer Support Manager - Metro Manila / NCR, Pilipinas - Cobden and Carter International Inc

    Cobden and Carter International Inc
    Cobden and Carter International Inc Metro Manila / NCR, Pilipinas

    1 linggo ang nakalipas

    Cobden and Carter International Inc background
    Buong oras Retail
    Paglalarawan
    Job details


    Location:
    Makati City


    Capability:
    Consulting


    Experience Level:
    Manager/Senior Manager

    Type:
    Full Time (Hybrid working arrangement)


    Contract type:
    Permanent


    Employment:
    Direct hire

    Budget: 160, ,000

    The role of the SAP Solution Architect is for the customer to deliver their business strategy through technology.

    They are involved with the client in shaping the opportunity, support them in defining the vision and work with the platform architect to translate business requirements into detailed solutions.

    They have a good understanding of SAP technology roadmaps, roles of business functions and can ensure that solutions align with the relevant technology will align to the business and technology strategies; are able to influence business and technology stakeholders to adopt the right technology solutions; guide technology projects through the Technology Assurance processes and escalate risks, issues and critical dependencies to the appropriate leaders as required to ensure the successful delivery of the project.


    Responsibilities:
    Provide leadership and advice to our clients in building their future vision enabled by technology with SAP products at its core Enterprise and SAP Architects, Business SME technical SMEs and specific projects to analyse and translate business requirements into technical requirements, ensuring that these are feasible:

    • Build conceptual and detailed solution architecture designs based on leading standard and approaches.
    • Act as a lead solution architect on opportunities and projects and be able to work with platform architects, technical architects and TOM architects
    • Be able to lead or act as subject matter expert in enterprise and application reviews or other strategic initiatives that affect the client's business and functionals areas
    • Build and maintain strong relationships at CXO and senior stakeholder level, with the ability to influence, manage expectations and challenge where needed.
    • Manage and work alongside Enterprise Architects, Business and technical SMEs and other delivery/technical resource to analyse and translate business requirements into technical requirements, ensuring that these are feasible
    • Be able to create and maintain a detailed view of existing architecture in order to help manage the transition to future state architecture.
    • Have a good understanding of issues and challenges facing business functions in departments such as finance, supply chain, sales, customer etc.
    • Understand the governance and processes of an architecture practice
    • Be able to identify business/project risk and mitigate or communicate as necessary.
    • Collaborate with cross-functional teams, including business process owners, IT professionals, end-users, and Enterprise Architects, to analyze business processes, identify improvement opportunities, and design optimal SAP-based solutions.

    Qualifications:

    • Graduate of Bachelor of Science in Information Technology or related courses from reputable university or college institution.
    • Has at least 8-10 years in-depth experience and proven track record in SAP solution architecture and working with SAP products
    • Extensive experience of defining and designing SAP Solution architectures using SAP products and its application into industries /sectors
    • Ability to combine SAP products with other technologies based on best of breed for your industry and sector
    • Develop and maintain expert knowledge of relevant technology-specific domains, e.g. application, data, process, integration, etc. including the main technologies that interact with this domain
    • Deep understanding of SAP products and their topics such as SAP S4/HANA, SAC, BW/4HANA, MDG, Ariba, etc.
    • Be able to cover topics around SAP Data management and Governance, automation with SAP, usage of specific IS solution, Integration and Data Integration, SAP Technology and Security architecture.
    • A high level of general, technical knowledge incl. current, emerging and future technology market trends and their impact on business
    • Business focused, with the ability to communicate and convey messages to both technical and business stakeholders. Be able to explain technical concepts to a non-technical audience in a way that is relevant, easy to consume and compelling.
    • Good knowledge of Enterprise Architecture governance incl. steps required, e.g. Info Sec approval, conceptual and solution architecture reviews, security assessments, pen tests, code reviews and service acceptance criteria
    • Comfortable working with ambiguity at the beginning of projects, with ability to provide clarity of direction despite this
    • Good knowledge of Business Architecture, incl. business and technology strategies, operating models, process models, business and technology capability models and taxonomies
    • Understanding of business and IT compliance topics such finance, GDPR and security standards
    • Experience of working and leading teams in onshore or managed through delivery centres (near or offshore)
    • Ability to handle highly confidential information with tact and discretion.
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