- N2Bachelor's degree graduate of any 4 5 year courseWith at least experience in people management: able to handle more than 5 team membersWell versed in communicating with Japanese clientsWith extensive experience in project managementResponsibilities:Leading and overseeing the Help Desk technical team.
-
Desk Editor Manager
6 araw ang nakalipas
TV5 Network, Inc. Mandaluyong, Pilipinas Buong orasThe News Desk Editor manages and controls the flow of information from the Central Editorial Desk to Reporters and to News Producers. S/He prepares and manages the deployment of news teams and other assets as may be necessary to ensure the most comprehensive news coverage possibl ...
-
Service Desk Manager
6 araw ang nakalipas
Safeway Philtech Inc Taguig, Pilipinas Buong orasThe Service Desk Manager is responsible for managing day-to-day 24/7 service desk operations. Lead the team to focus on successful outcomes. Take overall accountability for incident management and request fulfillment. Apply ITIL Service Management concepts such as Incident and SL ...
-
Service Desk Manager
6 araw ang nakalipas
Safeway Philtech Inc Metro Manila / NCR, Pilipinas Buong orasThe Service Desk Manager is responsible for managing day to day 24/7 service desk operations. Lead the team to focus on successful outcomes. Take overall accountability for incident management and request fulfillment. Apply ITIL Service Management concepts such as Incident and SL ...
-
Service Desk Manager Delivery
6 araw ang nakalipas
Gratitude Philippines Taguig, Philippines, Pilipinas Buong orasJob Summary · The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients. The SDM plays a vital role in creating long-term healthy relationships between the service provider and the client, acting as the bridge betwe ...
-
Help Desk Manager
5 araw ang nakalipas
Dempsey Resource Management Inc Quezon City, Pilipinas Buong orasHelp Desk ManagerTarget Hired Date: June 1, 2024Qualifications:Certified JLPT Level N1 - N2Bachelor's degree graduate of any 4-5 year courseWith at least experience in people management: able to handle more than 5 team membersWell-versed in communicating with Japanese clientsWith ...
-
IT Servicedesk
1 linggo ang nakalipas
Sytemantech Inc Makati, Pilipinas Buong orasService Desk Analyst QualificationPrimarily responsible for calls and e-mails received via ITG Help Desk hotlines and mailbox.Logged all request received on ME SDP Ticketing System and continuously monitor status.Ensure that all reported IT-related problems and/or requests receiv ...
-
IT Service Desk Analyst
6 araw ang nakalipas
Prov International (Philippines) Inc Makati City, Pilipinas Buong orasResponsibilities of Service Desk Analyst includes but are not limited to: · â–a Be part of Noble IT Service Desk that provides telephone support answering, logging and prioritizing IT incidents and service requests to ensure that the service level targets are met. · â–a Systema ...
-
Customer Service Representative
4 araw ang nakalipas
DEMPSEY RESOURCE MANAGEMENT INC. Makati, PilipinasMinimum Qualifications · ● Bachelor's degree in Information Technology, Business, Hospitality Management, or related fields is preferred. · ● Demonstrate a keen interest in technology and software solutions, particularly within the vacation rental or hospitality industry. · ● Pos ...
-
oss
6 araw ang nakalipas
KMC MAG Solutions Inc Makati City, Philippines, Pilipinas Buong orasThe Purpose Driven Career Objectives of a Network /System / Database Administration at KMC: · OSS Tech 2 is responsible for providing technical assistance to all end-users and IT infrastructure support. His/her main responsibility is to ensure all IT related issues or request are ...
-
Receptionist for Bangkal Makati
3 araw ang nakalipas
Wilserv Multipurpose Cooperative Makati, Pilipinas· • Greet and welcome guests as soon as they arrive at the site office · • Direct visitors to the appropriate person and office · • Answer, screen and forward incoming phone calls · • Ensure the reception area is tidy and presentable · • Provide basic and accurate information in ...
-
Customer Service Representative
3 araw ang nakalipas
Dempsey Resource Management Inc. Makati, Pilipinas Buong orasWORK LOCATION: Makati City | Amenable to report onsite as needed to ensure comprehensive customer support coverageWORK SCHEDULE: Shifting ScheduleSALARY RANGE: ₱25,000 - ₱40,000- Bachelor's Degree in Information Technology, Business, and/or Hospitality Management- Demonstrate a k ...
-
Service Desk Operations Associate at Optical Distributor
1 linggo ang nakalipas
OneTeamAnywhere Makati, PilipinasWe are looking for a passionate Service Desk Operations Associate to work for client's office in Makati City, Philippines. For this job, we only process candidates that are based in the Philippines and have legal authorization to work in the Philippines. · About the OTA Client · ...
-
Customer Service Representative
1 oras ang nakalipas
Dempsey Resource Management Inc. Makati, PilipinasDIRECT HIRING · Minimum Qualifications · ● Bachelor's degree in Information Technology, Business, Hospitality Management, or related fields is preferred. · ● Demonstrate a keen interest in technology and software solutions, particularly within the vacation rental or hospitality ...
-
NOC Analyst
1 linggo ang nakalipas
Deltek Systems Makati, PilipinasPosition Responsibilities · . Serve as Team member on a 24x7 IT Network Operations Center (IT NOC). · . Monitor performance and service availability of global IT services including voice/data network, hardware, servers, and business applications with provided tools · . Generate a ...
-
Senior Software Support Engineer
6 araw ang nakalipas
Etrading Software Limited (Philippines) Inc Manila, Makati City, Pilipinas Buong orasJoin the Future of Fintech as a Senior Application/Client Support Analyst (Senior Software Support Engineer) at Etrading Software · At Etrading Software, we're not just another company—we're a vibrant, forward-thinking community where diversity, collaboration, and innovation thr ...
-
Testing Enablers
3 araw ang nakalipas
Trinity Workforce Solutions, Inc. Makati, Pilipinas Buong orasQualifications: · Must Have · • 2-4 years relevant experience · • Monitor & support UAT environment using the existing monitoring tool(s) · • Familiarity working with Jira Service Desk tickets · • Knowledgeable in Java Backend (1.8 or higher) · • Version Control Systems (Git) ...
-
Accountant
1 linggo ang nakalipas
Robert Walters Makati, Pilipinas Buong orasA global healthcare company is looking dedicated and detail-oriented candidate for an Accountant job to manage the commercial accounting of their entity in Makati City, Philippines. · About the Accountant Role: · As an Accountant, you will play a pivotal role in managing the comm ...
-
xtn-4b61788
1 linggo ang nakalipas
KMC Solutions Inc Makati, PilipinasAbout the Team · Zoomies help the world connect — and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, ...
-
int-034f847
1 linggo ang nakalipas
KMC Solutions Inc Makati City, PilipinasThe Purpose Driven Career Objectives of a Admin / Reception at KMC: · The Customer Success Officer is expected to perform tasks quickly and efficiently, with a high level of professionalism and a positive attitude. It is expected that the CS Officer will be capable and able to ma ...
-
Sales Ops Specialist
2 araw ang nakalipas
Neksjob Philippines Mandaluyong, Pilipinas Buong orasResponsibilities:Independently manage tasks, prioritize competing priorities, and potentially oversee a small teamDevelop and execute work plans, engage with senior leadership, and contribute to process creationDemonstrate expertise in tools and processes while understanding the ...
Help Desk Manager - Makati, Pilipinas - Dempsey Resource Management Inc.
Paglalarawan
DIRECT HIRINGQualifications:
Certified JLPT Level N
Handles inquiries/incident reports coming from clients in both English and Japanese via phone, email, chat, etc. following existing processes and guidelines.
Translates inquiries from Japanese to English and vice versa, and escalates as neededChecks weekly and monthly help desk performance reports created by Help desk members and provides guidance.
Well-versed in communicating with Japanese clients and other Department Managers.Extracts and analyzes relevant data and initiates process improvements in problem areas.
Attend daily, weekly, and monthly meetings (as needed).Other duties as may be determined from time to time within the general scope of the post
 Inc&v=024){kind=logo}
Mga gumagamit ng propesyon na Help Desk Manager sa Makati City
-
Nina Ginelle Caidic
Branding, Communications, Strategy