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    WFM Scheduler - Taguig, Philippines, Pilipinas - V-Call Center Link (VCC Link), Inc.

    Default job background
    Buong oras
    Paglalarawan
    • 2+ years of hands-on experience in WFM in a call center inbound voice process
    • 1+ year of Scheduling experience using any of the following tools - eWFM, Blue Pumpkin/Impact 360, or IEX.
    • Very proficient with Microsoft Excel
    • Ability to scrub, dissect, and shape data, and create customized reports.
    • Create forecasts, schedules, and IDPs, and run scenarios inside a WFM tool
    • Excellent verbal, written, and comprehension skills
    • Willing to work onsite in Pasay and Taguig (graveyard shift)

    We request your consent to collect, process, and share your personal data with our hiring clients for application purposes, in accordance with the Data Privacy Act of 2012 of the Philippines. Your information will be handled confidentially and used solely for the recruitment process. By proceeding with this application, you acknowledge and agree to our data privacy policy.

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