WFM Scheduler - Pasay, Pilipinas - TechoMania

WFM Scheduler

1 araw ang nakalipas

QUALIFICATIONS: · - College Graduate or completed at least 1 year in college · - At least 2 years of hands-on experience in WFM in a call center inbound voice process · - At least 1 year of Scheduling experience using any of the following tools - eWFM, Blue Pumpkin/Impact 360, or ...

WFM Scheduler

1 araw ang nakalipas

Qualification:- College Graduate or completed at least 1 year in college- At least 2 years of hands-on experience in WFM in a call center inbound voice process- At least 1 year of Scheduling experience using any of the following tools - eWFM, Blue Pumpkin/Impact 360, or IEX ...

WFM Scheduler

1 araw ang nakalipas

College Graduate or completed at least 1 year in collegeAt least 2 years of hands-on experience in WFM in a call center inbound voice processAt least 1 year of Scheduling experience using any of the following tools - eWFM, Blue Pumpkin/Impact 360, or IEXA ...

WFM Scheduler

1 araw ang nakalipas

Qualificatios:- College Graduate or completed at least 1 year in college- At least 2 years of hands-on experience in WFM in a call center inbound voice process- At least 1 year of Scheduling experience using any of the following tools - eWFM, Blue Pumpkin/Impact 360, or IEX ...

WFM Scheduler

2 linggo ang nakalipas

This is an ONSITE Job Opening and an opportunity to be part of the 1st major BPO in Greenhills, San Juan. · About Company · Transparent BPO is a leading provider of contact center BPO services. Through talent, process and technology, we integrate with our client's brand & culture ...

WFM Scheduler

2 araw ang nakalipas

2+ years of hands-on experience in WFM in a call center inbound voice process · 1+ year of Scheduling experience using any of the following tools - eWFM, Blue Pumpkin/Impact 360, or IEX. · Very proficient with Microsoft Excel · Ability to scrub, dissect, and shape data, and creat ...

WFM Scheduler

5 araw ang nakalipas

Location: Muntinlupa City/Quezon CityBasic FunctionsResponsible for managing staffing models and scheduling processesRole & ResponsibilitiesManage the scheduling process of the program.Create agent schedules, IDPs and make necessary adjustments as necessary.Acts as backup to the ...

WFM - Workforce Management | Real Time Analyst | Scheduler - with Signing Bonus

2 araw ang nakalipas

Showcase your talents. Create your success story with us · We are looking for awesome Workforce Management professionals who wants to join our growing # team · Workforce Real Time Analyst · Workforce Scheduler · Workforce Manager · Workforce Team Lead · WFM Real Time Analyst/Sche ...

WFM | Workforce Management | Real Time Analyst | Scheduler (Pioneer Team)

1 linggo ang nakalipas

Showcase your talents. Create your success story with us · We are looking for awesome Workforce Management professionals who wants to join our growing # team. Join us now · Workforce Real Time Analyst · Workforce Scheduler · Workforce Manager · Workforce Team Lead · WFM Real Time ...

Workforce Scheduler

4 araw ang nakalipas

Basic Functions Responsible for managing staffing models and scheduling processesRole & Responsibilities Manage the scheduling process of the program. Create agent schedules, IDPs and make necessary adjustments as necessary. Acts as backup to the WF FST Assistant Manager. Ma ...

NAS TLM TSG Tech Application Analyst I

1 linggo ang nakalipas

The NAS Workforce Management Technical Application Analyst works closely with various groups such as Implementation, Client Services, Project Services, the client and management groups to troubleshoot and resolve escalated issues related to different Time product offerings (eithe ...

Workforce Services Associate Manager

1 araw ang nakalipas

JOB DESCRIPTIONResponsibilities: · • The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and ...

Workforce Services Associate Manager

7 oras ang nakalipas

JOB DESCRIPTIONResponsibilities: · • The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and ...

Workforce Services Associate Manager

1 linggo ang nakalipas

Workforce Services Associate ManagerManila | Mandaluyong | Taguig | Quezon City JOB DESCRIPTIONResponsibilities:The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interactio ...

Associate, Real Time Management

1 linggo ang nakalipas

Job Title: · Associate, Real Time ManagementJob Description · Essential Responsibilities: · Work closely with operations management to maintain the level of efficacy our clients are expecting. SL, OCC, Line Adherence, etc. · Work closely with client to address schedule changes/co ...

Command Center Consultant

2 araw ang nakalipas

· Key responsibilities · Designing target operating model for WFM processes based on the client requirements · Application of relevant experience on WFM solutions like Verint, NICE, Genesys, Calabrio, Aspect · Ability to design forecasting models based on client's inputs includi ...

Workforce Supervisor

2 araw ang nakalipas

ONSITE WORK OPPORTUNITY for a WFM SUPERVISOR focusing on REAL-TIME & SCHEDULING in the 1st MAJOR BPO in GREENHILLS, SAN JUAN · About Company · Transparent BPO is a leading provider of contact center BPO services. Through talent, process and technology, we integrate with our clien ...

SPX Express

2 araw ang nakalipas

Job Description: · Responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication, while ensuring forecast alignment with strategic goals · Responsible for the overall oversight of WFM tasks and strategies ...

Workforce Management Planning

2 araw ang nakalipas

Job Description: · Responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication, while ensuring forecast alignment with strategic goals · Responsible for the overall oversight of WFM tasks and strategies ...

Command Center Consultant

2 araw ang nakalipas

Command Center Consultant · Taguig · Key Responsibilities · Would be responsible for the design and delivery in the Customer Services domain including: · Workforce Optimization using various popular platforms available in the market · Designing a target operating model for WFM pr ...