Trabaho
>
Cebu City

    Director of Operations - Central Visayas, Cebu City, Pilipinas - Hawodtechsolutions

    Hawodtechsolutions
    Hawodtechsolutions Central Visayas, Cebu City, Pilipinas

    1 araw ang nakalipas

    Default job background
    Buong oras Teknolohiya/Internet
    Paglalarawan

    Job Description:

    • Job Title: Director of Operations and Support
    • Job Level: Mid-Senior
    • Reports to: VP of PH Operations
    • Work Schedule: US PST
    • Setup: Onsite
    • Start Date: ASAP

    Job Description:

    • Plan, monitor, and manage the daily activities and operations of the revenue-generating teams in Cebu and all P&L-impacting activities.
    • Oversee the teams and push productivity and performance to meet client targets
    • Provide guidance and direction to managers and team leaders of the different Cebu departments to improve work efficiency.
    • Regularly Evaluate the efficiency of general SOPs/standard operating procedures and propose and execute process improvements when necessary.
    • Oversee internal/external departmental and team processes and organize them to maintain work efficiency and productivity
    • Work closely with the US department managers/leaders and Cebu managers and lead improvements, and initiatives with the goal to improve the performance of Revenue generating teams (Recruitment, Sourcing, Billables).
    • Work with the VP to review financial information and adjust operational budgets to promote profitability
    • Make decisions for operational activities and set strategic initiatives to align with our business goals
    • Evaluate the overall performance of departments by gathering, analyzing, and interpreting data/metrics
    • Ensure that the current processes and practices run with legality and conformity to PH regulations
    • Directly report to the VP of Operations Function as the chief managing partner being on the front lines enabling to see all details that promote employee motivation as well as details that hinder office and/or remote productivity. The Director of Operations will also be the 'person next in line' for 'approvals and decision-making' if the VP is not available.
    • He/She will function as the bridge between senior leadership and all Cebu departments and will work with various Cebu department leaders to ensure departments are operating as efficiently as possible.
    • The Director of Operations will also direct the coordination across different departments and be able to identify areas needing improvement. as well as fixing issues and gaps in a timely manner.

    SKILLS & QUALIFICATIONS:

    • Proven experience as Director of Operations, Site Director, Senior Manager, or equivalent position
    • Extensive experience and knowledge of business operations including sourcing, recruitment, BPO operations and management, client relations, and financial budgets
    • Excellent organizational and effective leadership abilities
    • Outstanding communication and people/interpersonal skills
    • Good business acumen, proactive, and excellent process improvement, and problem-solving skills
    • In-depth knowledge of diverse departmental functions (e.g. Recruitment, Billables/BPO, Admin, accounting, HR customer service etc.)
    • Working knowledge of data analysis and performance/operation metrics
    • Degree in Business Administration or relevant field MBA (master's in business administration) will be a plus
    • Willing to work onsite and work in the US PST schedule
  • Cathay International Resources Corp

    Revenue Manager

    1 araw ang nakalipas

    Cathay International Resources Corp Cebu City, Pilipinas Buong oras

    Job Title: Revenue Manager · Job Summary: · 1. To create and execute an effective Revenue Management strategy that results in significant and sustained Revenue growth. · 2. To be responsible for providing relevant market research reports necessary for the proper evaluation of mar ...

  • Sysgen RPO Inc

    IT Director

    1 araw ang nakalipas

    Sysgen RPO Inc Cebu City, Pilipinas Buong oras

    The ITDS Director has complete ownership of the establishment and execution of the Information Technology and Data Services Division's strategies and ensures its integration with the enterprise's business strategy and the delivery of all information and operational technology cap ...

  • Qualfon Philippines, Inc.

    manager, workforce

    1 araw ang nakalipas

    Qualfon Philippines, Inc. Philippines, Cebu City, Pilipinas Buong oras

    Job Summary · Main objectives and functions: · 1. Real- Time operational status / performance for all Qualfon Sites. · Reviews client's half -hour staffing report · Ensures optimal staffing is in place to meet the client service level agreements on real-time. · Conducts and monit ...

  • Sysgen RPO Inc

    HR Director

    1 araw ang nakalipas

    Sysgen RPO Inc Cebu City, Pilipinas Buong oras

    The HR Director is an exempt level position, a key decision maker at the company who works with the executive team to discuss business objectives and relates them to Human Resource Strategic Plans and Programs. She/He develops, executes and follows through on focused programs and ...

  • Microsourcing Philippines Inc

    Systems Support Technician

    1 araw ang nakalipas

    Microsourcing Philippines Inc Cebu City, Pilipinas Buong oras

    Job title: Systems Support Technician · With more than 6,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest provider of offshoring solutions. · Systems Support Technician, be 100% YOU with MicroSourcing · A Systems Suppor ...

  • Booth & Partners

    Quality Assurance Specialist

    1 araw ang nakalipas

    Booth & Partners Philippines, Cebu City, Pilipinas Buong oras

    Job Description · About the Client: · Started in 2013 by CEO Carmen Booth and Managing Director Jamie Booth with a vision to provide businesses from all around the world with their own full-time, first-rate offshore team in the Philippines. · Our smart tailored outsourcing and HR ...

  • Microsourcing Philippines Inc

    Systems Support Technician l Night Shift

    1 araw ang nakalipas

    Microsourcing Philippines Inc Cebu City, Pilipinas Buong oras

    With over 8,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider. · Systems Support Technician, be 100% YOU with MicroSourcing · A Systems Support Technician is expected to: · Helpdesk Support (4 ...

  • Department of Social Welfare and Development (DSWD)

    Computer Maintenance Technologist II

    1 araw ang nakalipas

    Department of Social Welfare and Development (DSWD) Philippines, Cebu City, Pilipinas Buong oras

    . There have been 0 applications for this position · . This job opening has been viewed 3203 times · Job DescriptionWe wish to inform you that DSWD Field Office VII, Cebu City has the vacant contract of service position: · (1) Computer Maintenance Technologist II (COS)- 1 SLOT ...

  • TASQ Staffing Solutions

    Account Manager

    1 linggo ang nakalipas

    TASQ Staffing Solutions Cebu City, Pilipinas Buong oras

    TASQ Staffing Solutions is looking for two Account Managers (Customer Service Representative II) in Cebu.The Account Manager role is not a lead or a manager level role. Graduate of any Bachelor's degree (4-5 years course) we can also consider candidates who have completed at leas ...

  • TASQ Staffing Solutions

    Senior Salesforce Architect

    1 linggo ang nakalipas

    TASQ Staffing Solutions Cebu City, Pilipinas

    A Salesforce Architect will act as a trusted advisor and leader who partners with business stakeholders and the US Revenue Operations team to design a vision and architecture for a solution to a business problem. · Key Responsibilities: · Accurately gather business requirements a ...

  • Qualfon

    manager, workforce

    15 oras ang nakalipas

    Qualfon Cebu City, Pilipinas

    Job Summary · Main objectives and functions: · 1. Real- Time operational status / performance for all Qualfon Sites. · ○ Reviews client's half –hour staffing report · ○ Ensures optimal staffing is in place to meet the client service level agreements on real-time. · ○ Conducts and ...

  • Qualfon

    manager, information technology

    5 araw ang nakalipas

    Qualfon Cebu City, Pilipinas

    Job Summary · Main Objectives and Duties: · 1. Manages IT Services in all aspects (Desktop, Systems, Network and Telephony, Programming) · ○ Plans, organizes, directs, controls and evaluates the operations of information systems and electronic data processing · ○ Develops and imp ...

  • Dover Corporation

    Analyst, Master Data Management

    1 linggo ang nakalipas

    Dover Corporation Cebu City, Pilipinas

    Summary Description: · Working with an emerging shared services organization, the Master Data Management Analyst is responsible for supporting Dover's vendor and customer set up maintenance processes. Working independently, this role is responsible for creating vendor and custome ...

  • Open Look Business Solutions Inc

    Human Resource Business Partner

    3 araw ang nakalipas

    Open Look Business Solutions Inc Cebu City, Pilipinas

    Responsibilities: · Provide strategic support to employees and client by focusing on the workforce · Upskill employees by identifying training needs and offering programs aligned with business objectives in partnership with Onboarding and L&D team · Regularly review workforce pla ...

  • TASQ Staffing Solutions

    Account Manager

    4 araw ang nakalipas

    TASQ Staffing Solutions Cebu City, Pilipinas

    *This is not a lead or a manager-level role. · Qualifications: · Graduate of any Bachelor's degree (4-5 years course) · Must have at least 2 years of operational, customer service, client relation/account management experience (voice experience) · Strong account management/client ...

  • TASQ Staffing Solutions

    Account Manager

    6 araw ang nakalipas

    TASQ Staffing Solutions Cebu City, Pilipinas

    *This is not a lead or a manager-level role. · Qualifications: · Graduate of any Bachelor's degree (4-5 years course) · Must have at least 2 years of operational, customer service, client relation/account management experience (voice experience) · Strong account management/client ...

  • Filinvest Group

    Property Manager

    1 araw ang nakalipas

    Filinvest Group Cebu City, Pilipinas

    PROPERTY MANAGER · The Property Manager manages and operates, efficiently and economically the clients assets and finances with the highest level of integrity and excellence. He/She assures strict compliance with the Management Agreement between Pro-Excel Property Managers Inc. a ...

  • Qualfon

    assistant manager, human resources

    1 linggo ang nakalipas

    Qualfon Cebu City, Pilipinas

    Job Summary · General description: · At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person's life better. We're looking for an experienced Reports and Ana ...

  • Aickman & Greene

    IT Director

    1 linggo ang nakalipas

    Aickman & Greene Central Visayas, Pilipinas Buong oras

    Role Description · This is a full-time on-site role for an IT Director located in Cebu. The IT Director will be responsible for IT management, IT operations, network security, IT strategy, and information technology. The IT Director will work closely with the senior management te ...

  • Dynata

    Client Services Manager

    1 araw ang nakalipas

    Dynata Philippines, Central Visayas, Pilipinas Buong oras

    Position Summary · The Manager Client Services is responsible for the operational efficiency and effectiveness of their Client Services team in the Philippines. Its' goal is to meet the strategic objectives of the global organization, the unique requirements of the regions these ...