- Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, colour, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.
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E-Commerce
5 araw ang nakalipas
LIGHTSTAR SIGN CORP. Philippines, Pilipinas Buong orasE-Commerce · Managing of orders · Customer service & communication skills · Have Knowledgeable in logistic · Inventory management · Uploading in different platforms · Knowledgeable to use Shopee, Lazada and Tiktok · Salary: 15,860 to 20,000 ...
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E-Commerce Specialist
5 araw ang nakalipas
PH Success Jet Commerce Inc. Philippines, Pilipinas Buong oras· Responsibilities · Responsible for day-to-day operation of the stores on Shopee, Lazada, and TikTok platforms · Manage product information and content, store layout, campaigns · Regularly collected sales data, inventory data, traffic analysis, return reports and the likes · Ad ...
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Global E-commerce
5 araw ang nakalipas
TikTok Philippines, Pilipinas Buong orasResponsibilities · About Us · Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including Helo and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance ha ...
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e-commerce specialist
1 linggo ang nakalipas
Instyle Newgem Cosmetic Corporation (Formerly Shadylab) Philippines, Pilipinas Buong orasJOB DESCRIPTIONAct as the primary technical contact for our sales team, ensuring client needs are met.Provide product demonstrations and articulate technical features to prospective customers.Collaborate with person in-charge to give feedback and develop new products.Stay updated ...
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E-Commerce Solutions Manager
5 araw ang nakalipas
Cosy Hauz Philippines, Pilipinas Buong orasCosy Hauz, a leading real estate company, is seeking an experienced and tech-savvy E-Commerce Solutions Manager to join our team. In this role, you will be responsible for managing and optimizing our e-commerce platforms, ensuring a seamless and user-friendly online shopping expe ...
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E-Commerce Marketing Assistant
5 araw ang nakalipas
E-Commerce Talent Agency Philippines, Pilipinas Buong orasWe are on the lookout for top-tier Virtual Assistants to help fuel the expansion of our E-Commerce team If you are passionate about e-commerce, self-driven, and eager to join a fast-growing team, we encourage you to apply · Compensation & Benefits: · Full Time: Up to PHP 36,000/ ...
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E-Commerce Operations Manager
5 araw ang nakalipas
LPO Laptop PC-Outlet Philippines, Pilipinas Buong orasJob Description · The primary responsibility of the Manager is to design and execute operational plans to meet strategic objectives within the online platforms. Specifically, this person will be focused on monitoring and executing the operations for Lazada, Shopee, Wholesale dist ...
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E-commerce Operations Specialist
5 araw ang nakalipas
1840 & Company Philippines, Pilipinas Buong orasAre you passionate about the dynamic world of e-commerce Do you thrive in a fast-paced environment where your skills can make a tangible impact on business success If so, we have an exciting opportunity for you as an E-commerce Operations Specialist. · Rate Paid in PHP: PHP 250 - ...
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Jr. E-commerce Merchandiser
6 araw ang nakalipas
Sonak Corporation Philippines, Pilipinas Buong orasResponsibilities · Does the monitoring of sales through providing timely and strategic analysis and effective stock management. · Constantly evaluates pricing and product inventory flow across multiple e-commerce channels to achieve maximum sales, inventory and margin targets. · ...
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e-commerce purchasing support
5 araw ang nakalipas
Lexmark Philippines, Pilipinas Buong oras, Key Roles & Responsibilities: · Perform weekly Supplier Account reconciliation · Perform Purchase Reconciliation of Invoice Receipt and Goods Receipt · Communicate to Supplier for missing Invoices and missing ASN (Advance Shipping Notice) · Communicate with Ecommerce Ops Tea ...
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E-Commerce Revenue Analyst
5 araw ang nakalipas
GrowthAssistant Philippines, Pilipinas Buong orasGrowthAssistant is looking for an E-commerce Revenue Analyst for our growth marketing team. This teammate is responsible for developing and maintaining strategies, tools, and processes to support profit optimization. Thus, possessing strong analytical, critical thinking, problem- ...
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E-Commerce Project Manager
5 araw ang nakalipas
Elevate and Delegate Philippines, Pilipinas Buong orasOur client is a leading US ecommerce distributor of massage, spa, and medical spa equipment and is seeking an Ecommerce Project Manager. This is a hybrid role spanning marketing (80%) and inventory management (20%). While professional experience in these domains is required, trai ...
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E-commerce Customer Service Manager
5 araw ang nakalipas
EmazingGroup - INTO THE AM & iHeartRaves Philippines, Pilipinas Buong orasTop Reasons to Work with Us: · Since 2010, the Emazing Group has been the comprehensive e-commerce solution for passion-driven consumer lifestyle brands. With unique and innovative brands such as iHeartRaves and INTO THE AM, The Emazing Group has successfully created and scaled m ...
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Amazon FBA Operations Department Manager for an E-commerce Company PH
5 araw ang nakalipas
Premier Media Philippines, Pilipinas Buong orasHello Amazon FBA Ops Managers · I'm Alex Bezinover, the founder and CEO of 3WayCut and Noverteam Limited. With a background in IT, I embarked on a journey to create a more flexible and fulfilling work environment after realizing that the traditional 9-5 job was not conducive to m ...
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Ecommerce Specialist
5 araw ang nakalipas
VeritasPay Philippines Inc. Philippines, Pilipinas Buong orasJOB DESCRIPTION: · 1. Focuses on the execution of all online marketing initiatives, product listing optimization, website management, and customer relationship management. · 2. Write and edit product content that will be published on E-Commerce website/platforms. · 3. Create and ...
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Marketing Specialist
5 araw ang nakalipas
Block Dojo Philippines, Pilipinas Buong orasABOUT THE COMPANY · About Block Dojo · Block Dojo is a UK-based Venture Builder that launched in the Philippines on August 2023 to support the growth of ideas to the MVP/clickable prototype stage with an edge in blockchain. In 2022, Block Dojo had 24% of all UK blockchain funding ...
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Solution Consultant Adobe Commerce Magento
5 araw ang nakalipas
Brixio Philippines, Pilipinas Buong orasRole Overview: · As a Senior Magento Consultant, you will play a pivotal role in driving the success of our Adobe e-commerce projects. You will report to the APAC Managing Director in charge of leading & developing activities across the APAC Region. You will have dual responsibil ...
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Ecommerce Specialist
5 araw ang nakalipas
Trion Trade, Inc. Philippines, Pilipinas Buong orasThe E-commerce Specialist is involved in the creation and upkeep of the company's website, including tasks such as uploading new products and optimizing site performance. Achieving sales targets is a key responsibility. · Provide data-driven recommendations and actionable insight ...
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Email Marketing Specialist
4 araw ang nakalipas
emater Philippines, Pilipinas Buong orasAbout us: · We are a parent company that represents four DTC brands, each catering to different niches within the e-commerce industry. At emater, we specialize in providing end-to-end solutions, covering every aspect of e-commerce from A to Z. Our dedicated team is committed to d ...
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Web Developer
5 araw ang nakalipas
Booth & Partners Philippines, Pilipinas Buong orasJob Description · We are a dynamic and innovative educational institution committed to providing cutting-edge learning experiences for our students. As part of our mission, we are embarking on the creation of e-commerce websites aimed at enhancing student engagement and facilitat ...
Hiring - Customer Support VoC Specialist with E-commerce - Philippines, Pilipinas - KMC Solutions
Paglalarawan
OB TITLE: TECHNICAL SUPPORT SPECIALIST (NEOLOAD)Tricentis has expanded rapidly since its founding in 2007. Headquartered in the heart of Austin, Texas, Tricentis has office locations throughout the world. We are looking for people who are dynamic, passionate, and versatile – from entry-level to seasoned pro.
Now, we are expanding our footprint here in Manila, Philippines Join us and be a part of a pioneering team.
Job Summary
As a Technical Support Specialist, you will be responsible for the analysis, processing, troubleshooting, technical recommendation and resolution of technical inquiries, cases and requests from our customers who uses our products namely Tosca, QTest/Vera and Neoload.
The role is 'customer-facing' and will require interactions via our self-service portal, emails, chats, and a few inbound calls. The team member is expected to collaborate with customers to deliver superior customer experience, leveraging effective communication and problem-solving skills to ensure their needs are met with satisfaction.
Responsibilities
The Technical Support Specialist's responsibilities include but is not limited to the following;
The position requires the candidate to be detail oriented, work with minimal supervision, good research skills and above-average problem solving skills to handle simple to more complex customer cases. In addition, a good background in system analysis, design and functional support is needed to determine potential software bugs.
The position will also give the candidate the opportunity to troubleshoot and support various software configurations and run appropriate testing & diagnostics, providing our customers with professional technical support. You'll collaborate with the R&D and product teams, and learn about software engineering processes.
The position will also require the candidate to work closely with our R&D team and with Customer Success on customer-related issues and tasks to ensure our customers receive a product-tailored appropriate solutions.
Qualifications/Requirements
Bachelor's degree in Computer Science, Information Technology or Computer Engineering.
Minimum of 3+ years of relevant experience in either technical, application or product support in a customer facing role.
Knowledge of HTTP, OSI layers, load-balancers, proxies, API Gateway and enterprise networks.
Well-rounded knowledge of infrastructure (compute/storage/networking) monitoring and tracing.
A very good understanding of performance management and load testing applications such as NeoLoad, jMeter, LoadRunner, Siege, etc.
Candidates coming from a performance management and load testing background who are willing to do a support role and have an in-depth training/experience from the market leader in model-based testing.
Candidate coming from a technical support background who wants to have a performance management and load testing exposure.
What You'll Get
Market competitive salary + success-oriented bonus.
Day 1 HMO coverage with 2 free dependents.
Hybrid work arrangement (3x Onsite, 2x WFH)
Work with the market leader in model-based automation testing.
Supportive and engaged leadership team.
Our Core Values
At Tricentis, we strive for success while inspiring those around us by knowing what we need to achieve and how we'll achieve it. Our core values serve as our guiding light to drive our every action and define our ways of working so that we can create and enjoy a successful journey and reach higher heights together.
Run towards change: Challenge the status-quo.
Serve our customers & communities: Create a positive experience with each interaction.
Solve problems together: We win or lose as one team.
Think big & believe: Set extraordinary goals and believe you can achieve them.
Move fast: Create momentum and efficiency.
Demonstrate self-awareness: Own your own strengths and limitations.
Finish what we start: Do what we say we are going to do.
