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Team Leader
2 araw ang nakalipas
Quess Corp Limited Taguig, Metro Manila / NCR, Pilipinas Buong oras· •Must have at least 3 years of team leader experience in handling a healthcare account in a BPO company · • Must be proficient in English · • Schedule: Shifting schedule (including weekends) and may work during holidays · • Salary: 40k – 50k (ALL IN – still depends on their ...
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Team Leader
1 linggo ang nakalipas
Gratitude Philippines Taguig, Pilipinas Buong orasQualifications: · • Must have at least 3 years of team leader experience in handling a healthcare account in a BPO company · • Must be proficient in English · • Educational background: At least High School (old curriculum) graduate | SHS Graduate | Associate or Vocational Graduat ...
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Team Leader
1 linggo ang nakalipas
RecruiterPH Taguig, Pilipinas Buong orasQualification and Competencies RequiredCommunication Skills · • Fluency in English speaking and writing · • Strongand effectiveverbalandwrittencommunication skills · • Good listeningskills · • AdvancedskillsinMicrosoftOffice(Word,Excel,and Powerpoint) Technical Skills · • Profici ...
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Reconciliations Team Leader
2 linggo ang nakalipas
JPMorgan Chase Bank, N.A. Taguig, Pilipinas Buong orasJob Description : · JPMorgan Chase is a leading global financial services firm with assets of $1.1 trillion and operations in more than 50 countries. The firm is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, ass ...
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Operations Team Leader
2 araw ang nakalipas
JPMorgan Chase Bank, N.A. Taguig, Pilipinas Buong orasJob Description : · As an Operations Team Leader within the Consumer & Community Banking division, you will play a crucial role in the Reconciliation Services team. You will have the opportunity to supervise and support key financial products, while interacting with a high-volume ...
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Team leader
1 linggo ang nakalipas
Visaya knowledge process Outsourcing Pasig, Pilipinas Buong orasWe are #Hiring for a Team Lead We empower our leaders as they are the foundation of our #ThriveTogether workforce. We rise, we work together, and strengthen each other as we grow. Our successful hire must deliver on the following tasks: 1. Support Associates with their questions ...
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Recruitment Team Leader
1 linggo ang nakalipas
Teemwork Philippines, Taguig, Pilipinas Buong orasJob Description: · Work closely with management on all diversity initiatives involving recruitment to ensure fairness on hiring process. · Use various methods to recruit and network with potential candidates including social media platforms, networking events and job fair. · Pro ...
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Team Leader BPO
2 araw ang nakalipas
Eastvantage Business Solutions Inc. Philippines, Taguig, Pilipinas Buong orasAbout the role:Responsibilities: · Assign tasks, communicate information, and provide updates to team members. · Analyze daily volume of calls, emails, and chat to ensure achievement of program targets. · Conduct weekly and quarterly meetings with other departments (e.g., Trainin ...
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Recruitment Team Leader
2 araw ang nakalipas
Tri-Unity Talent Sourcing & Human Resource Management Services Taguig, Pilipinas Buong oras● Work closely with management on all diversity initiatives involving recruitment to ensure · fairness on hiring process. · ● Use various methods to recruit and network with potential candidates including social media · platforms, networking events and job fair. · ● Provide f ...
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Team Leader
1 linggo ang nakalipas
MicroSourcing Pasig City, Pilipinas. Sets Daily and Monthly Goals for the workgroup and coaches agents to reach targets · . Shares results with supervisors and team weekly · . Resolves escalated customer service issues · . Hires and trains new customer service agents · . Provides training, coaching and direction t ...
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Reconciliation Team Leader
1 linggo ang nakalipas
Atos Taguig, PilipinasEviden, part of the Atos Group, with an annual revenue of circa € 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and se ...
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Team Leader
6 araw ang nakalipas
RecruiterPH Pasig, Pilipinas Buong orasSkills: Excellent written and oral communication skills Working knowledge of Excel and other Microsoft tools Experience in handling team of 40ppl Graduate from any stream Willing to work in any shift. ExperienceMinimum 4 years' experience US calling process.Job Responsibilit ...
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reconciliation team leader
2 linggo ang nakalipas
Eviden Taguig, PilipinasQualifications: · At least 5 Years of total work experience with minimum 3 years in team lead role · Should have experience in Back Office LOB; must have handled at least two accounts in line with Account Receivable, Billing/Invoicing, Order Management, Credit Management, Collect ...
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Team Leader BPO
6 oras ang nakalipas
Eastvantage Business Solutions Inc. Taguig, Pilipinas Buong orasAbout the role:Responsibilities: · Assign tasks, communicate information, and provide updates to team members. · Analyze daily volume of calls, emails, and chat to ensure achievement of program targets. · Conduct weekly and quarterly meetings with other departments (e.g., Trainin ...
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Invoicing Team Leader
2 linggo ang nakalipas
Eviden Taguig, PilipinasShift Schedule: Nightshift · Work Setup: Onsite · Qualifications: · At least 5 Years of total work experience with minimum 3 years in team lead role · Should have experience in Back Office LOB; must have handled at least two accounts in line with Account Receivable, Billing/Invoi ...
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Team Leader
2 araw ang nakalipas
RSD Human Resource Management Consultancy Ortigas, Pasig city, Pilipinas· • Completed 2 years in College (No Back Subjects). · • 3 years or more experience in BPO set-up. · • 2 years experience as Team Lead in BPO Set-Up. · • Preferably with 1 year experience in handling E-Commerce. · • Preferably knowledgeable In handling EMEA Market. · • Amenable ...
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Team Leader
4 araw ang nakalipas
Hilton Pasay City, Pilipinas Buong orasTeam Leader - Housekeeping · What will I be doing? · As a Team Leader - Housekeeping, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Team Leader - Housekeeping will perform the following tasks to the highes ...
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Team Leader
3 araw ang nakalipas
Hilton Manila Pasay City, Pilipinas Buong orasTeam Leader - HousekeepingWhat will I be doing? · As a Team Leader - Housekeeping, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Team Leader - Housekeeping will perform the following tasks to the highest s ...
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UK Pension Team Leader
2 araw ang nakalipas
Willis Towers Watson Taguig, Manila, Pilipinas Buong orasExcellence · Resource managementAllocate and manage resources to meet existing requirements in anticipation of work peaks · Work with team leader to manage future resources in anticipation of future client and work growth · Ensure smooth transition of new clients and addition of ...
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Training and Quality Team Leader
2 araw ang nakalipas
DigiPlus Interactive Corp Taguig, Philippines, Pilipinas Buong orasDigiPlus Interactive Corp. (formerly known as Leisure and Resorts World Corporation) is a publicly listed company (PSE: PLUS). With over 20 years of expertise under its belt, DigiPlus ushered its unbeatable dominance in the Philippine retail gaming market by forging an empire of ...
Health & Welfare, Team Leader (Night Shift) - Taguig, Manila, Pilipinas - Willis Towers Watson
Paglalarawan
Skills:
Excellent communication skills along with strong writing and editing skills in English
Able to manage diverse processes with multiple stake holders.
Proven ability in delivering excellent levels of client service.
Preferably experienced in conducting transitions/ knowledge transfer activities.
Ability to establish robust performance measurement structure.
Highly developed critical thinking and analytical skills
Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
Excellent interpersonal skills and a collaborative management style
Competencies
Focusing on Clients
Working in Teams
Driving Excellence
Fostering Innovation
Influencing Stakeholders
Developing Talent
Adapting to Change
Experience:
6+ years relevant experience, 5+ years Team Leader experience
Experienced leader with proven ability in managing large (50+ FTE) service delivery teams will be
preferred
Knowledge and experience in organizational effectiveness and operations management, implementing
best practices
Project management experience required
The Role
Contribute to the development of the short and long-term Business Unit (BU) strategy in conjunction with overseas counterparts.
Partner with leadership to lead change by managing strategic initiatives to meet business needs.
Drive initiatives in the management team and organizationally that contribute to long-term operational excellence.
Manage stakeholder relationships.
Lead work transition projects for the BU.
Lead process enhancement/continuous improvement projects by leading gap analysis, developing to-be processes, identifying training needs and ensuring training materi als are created
Maintain effective governance, control systems and compliance requirements of the company.
Oversee metrics to meet strategic objectives and monitor and evaluate performance of the team in line with the Service Level Agreements.
Continuously review and establish a robust performance measurement structureReview staffing and workload management for capacity assessments
Drive consistency of team methodology, process and deliverables
Support process improvement initiatives
May support a handful of clients/projects that the specialty team supports in order to get a flavor of the work conducted
Assist with interviewing and selection of team members and serve as a role model and mentor your team and others.
Responsible for developing team through coaching and team building while serving as anescalation point for the Operations issues and complaints.
Conduct periodic and annual performance reviews for all direct rep
Coaching of colleagues under the team
Oversee team performance against established quality, security, efficiency and client delivery standards
