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Makati City

    BPO Sales Coach - Makati City, Pilipinas - Manpower Core Group Inc.

    Manpower Core Group Inc.
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    Paglalarawan

    • Supports Sales and Client Services teams with new business opportunities throughout bidding process
    • Coordinates and oversees the indexing and cross-referencing of information obtained from multiple sources
    • Understands call center capabilities, non-capabilities and gaps in addressing the proper question to the answer in
    business proposals


    • Assists in the development of new solutions and proposal ideas
    • Collaborates with internal subject matter experts to verify, update and create materials to ensure content is
    current and compelling


    • Ensures that sales messages are on point, the Alorica value proposition is competitive and the documents are
    persuasive, grammatically correct and attractive


    • Ensures the quality of final document submission reflects Alorica's commitment to quality
    • Participates in client site visit preparation, including the development of presentation materials
    • Takes initiative to identify and address sales and marketing content needs (case studies, sales collateral,
    proposal content, etc.)


    • Maintains ongoing updates to sales materials, proposal content and archive

    Minimum Education and Experience:

    • Bachelor's degree from an accredited university or college with major coursework in business writing, marketing,
    management and/or equivalent experience


    • Experience (3+ years) in business or proposal writing; 2+ years in a call center industry, preferred
    • Strong interpersonal and presentation skills coupled with exceptional written and verbal communication skills

    Knowledge, Skills and Abilities:

    • Strong understanding of business and sales acumen with experience working with sales organizations
    • Preference in editing/creating RFP and RFI responses; advanced editing, persuasive writing and business
    communication skills


    • Strategic thinker, independent self-starter, detail-oriented and creative problem solver
    • Demonstrated ability to influence and collaborate across all levels of employees in multiple locations
    • Comfortable with, and excels in, a fast-paced environment with frequently changing priorities
    • Looks for opportunities and crafts solutions to drive continuous improvement; shows initiation, accountability
    and flexibility


    • Proficiency using Microsoft Word, Excel, and PowerPoint

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