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    Jr. Platform Operations Analyst - Metro Manila / NCR, Pilipinas - John Clements Consultants Inc

    John Clements Consultants Inc
    John Clements Consultants Inc Metro Manila / NCR, Pilipinas

    2 araw ang nakalipas

    John Clements Consultants Inc background
    Buong oras Administrative
    Paglalarawan
    Role : Jr Platform Operations AnalystMinimum Years of Experience : 1 YearMaximum Years of Experience : 5 YearsLocation : Pasay, PhilippinesJob Description :Roles & Responsibilities :
    • Collect and document business requirements for project including training on support activities for operational process and business improvements/automation efforts.
    • Facilitate process workflow modeling to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases
    • Develop, implement, and execute operating procedures
    • Identify issues and risks and participate in problem resolution
    • Bring inconsistencies and problems to the attention of management
    • Work closely with Client Service, Operations, Enterprise and other internal Customer departments
    • Review data source and reporting for accuracy and completeness
    • Utilize Microsoft Office and other data management applications to automate reporting and analysis
    • Conduct data acquisition, prep, and analysis as a business need arises
    • Assist in implementing and tracking key performance indicators (KPIs)
    • Design and develop and assist in preparation of recurring and ad-hoc analysis/reports
    • Ensure data integrity for all standardized and customizable reporting
    • Evaluate/design new and existing macros, queries, dashboards and report/automation logic
    • Other ad hoc tasks or activities associated with the Platform Ops support function and/or tasks within the capability and pay grade of the team member as may be assigned.
    Requirements :
    • College Degree in Computer Science, Economics, Mathematics, or Business Administration
    • 1+ years relevant experience. Advance skill in MS Excel
    • Strong mathematical and analytical skills
    • Moderate skills in Microsoft Suite, specifically Excel VLOOKUP, INDEX and MATCH, Pivot Tables, VBA, and macros
    • Computer skills: MS SQL and VBA for Excel are preferred
    • Experienced in detailed operational data reconciliation
    • Experienced at capturing and analyzing relevant data for formulating recommendations is a plus
    • Ability to summarize information utilizing charts and graphs using MS PowerPoint or Dashboard tools is a plus
    • Solid written and verbal communication and the ability to work with customers
    • Multi-tasking and deadline orientation are essential
    • Ability to work in a fast-paced, dynamic environment
    • Dependability and the ability to maintain utmost confidentiality in dealing with business information
    • Amenable to working in a hybrid setup and night shifts.'

    Added Filter : Advance skill in MS ExcelEducation : College Degree in Computer Science, Economics, Mathematics, or Business Administration
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