L2 Help Desk Support Specialist - Quezon City, Pilipinas - Microsourcing Philippines Inc

Software Support Specialist

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Position Summary · The Help Desk/Software Support Specialist plays a pivotal role in maintaining strong client relationships through prompt and effective product and service support. Utilizing a combination of knowledge bases and proprietary troubleshooting techniques, this role ...

Payroll Support Specialist

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With over 8,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider. · Payroll Support Specialist, be 100% YOU with MicroSourcing · A Payroll Support Specialist is expected to: Execute the client ...

Ecommerce Support Specialist

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With more than 6,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest provider of offshoring solutions. · Ecommerce Support Specialist, be 100% YOU with MicroSourcing · An Ecommerce Support Specialistis expected to: · The Sup ...

Operations Support Specialist

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We are seeking a detail-oriented and efficient Operations Support Specialist to join our team. · The successful candidate will play a crucial role in maintaining and creating up-to-date lease · records for the residents of our multifamily apartment communities and ensuring the · ...

Verification Support Specialist

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Position Summary · We are currently seeking a meticulous and highly organized Insurance Verification Support Specialist to join our esteemed team. In this pivotal role, you will be tasked with diligently verifying patients' insurance benefits through direct communication with ins ...

Application Support Specialist

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Qualifications · Bachelor's Degree in any IT-related course · At least 2 years experience in the Application system and/or technical architecture support, systems and data analysis, troubleshooting and problem identification, and resolution of identifies issues/problems · 1 year ...

Technical Support Specialist

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Essential Duties and Responsibilities include the following. Other duties may be assigned:Reset passwords, add new users and contracts, configure and maintain accounts, customer information, and templates across multiple software solutions · Train and on-board new users · Utilize ...

Chat Support Specialist

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​Job Responsibilities: · * Follow standard operations and procedures. · * Recognize and escalate priority problems in accordance with Client standards. · * Perform basic troubleshooting when necessary. · Qualifications: · * College undergraduate with data entry experience · * Col ...

Financial Support Specialist

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Your Key ResponsibilitiesProvide top-notch customer service through various communication channels.Address customer inquiries and resolve issues.Collaborate with the team to ensure a positive customer experience.Needed QualificationsAt least 2 years of college education.3 months ...

Customer Support Specialist

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The role involves managing over 100 daily customer inquiries across multiple channels, ensuring prompt and exceptional service. The aim is to foster a positive brand experience for existing customers and convert inquiries into sales for prospective shoppers. Responsibilities incl ...

Payroll Support Specialist

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. Execute the client services payroll accurately and in a timely manner. · . Data management associated with milk/component weights, resolution, or modifications within the operating systems. · . Perform due diligence processes to ensure that data entry and processing functions ...

Tier 1 Support Specialist

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Take direction from the Tier 1 Support Specialist and work with the Support Team to maintain relationships with each of their assigned accounts and take responsibility for resolving issues and servicing the clientu0027s needs. · Duties and Responsibilities:Provide client services ...

Logistics & Sales Support Specialist

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Position: Intermediate · Work Type: Full time · Set-up: Onsite · Schedule: Day Shift · Location: Eastwood, Libis, QC · Offer: Can offer up to 50k package (depending on your qualifications) · A Logistic & Sales Support Specialist is expected to: · . Process and manage drop ship or ...

IT Support Specialist

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With over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider. · Desktop Support, be 100% YOU with MicroSourcing · Job overview · To provide technical support to external and internal custo ...

IT Helpdesk Tier 3 Support Specialist

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We are currently seeking an experienced IT Helpdesk Tier 3 Support Specialist to join our team. The successful candidate will be responsible for monitoring the support queue, evaluating incidents, and ensuring their appropriate prioritization and assignment. The role involves man ...

Tier 1 Helpdesk Support Specialist

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Position Summary · We are seeking a dedicated and knowledgeable Tier 1 Helpdesk Support Specialist to join our team. The successful candidate will be responsible for providing exceptional technical support to our clients, ensuring timely resolution of issues, and maintaining high ...

L2 Helpdesk/Technical Support Specialist

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Diverse role / Autonomy. Being quite a diverse role, you won't get bored You will be responsible for: · The provisioning of high-quality technical support to our clients via telephone, email & chat · Hardware and software provisioning (run-up) for client orders · Management and o ...

Local Account Chat Support Specialist

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Job Responsibilities · Forecast budget requirements, update journal entries and prepare reports on same. · Understand customer financial needs and accordingly recommend suitable bank products. · Maintain up-to-date knowledge about bank products and services. · Assist in selling a ...

Customer Support Specialist

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SUMMARY · We're looking for a Customer Support Specialist to build, operate, scale and improve our fast growing Australian and New Zealand service. Based in our new Philippines HQ, this role comes with a heavy focus on establishing strong relationships with our Carriers and Clien ...

Sales Support Specialist l Night Shift

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With over 8,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider. · Sales Support Specialist, be 100% YOU with MicroSourcing · A Sales Support Specialist is expected to: · Responsible for reviewi ...