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Incident Manager
3 araw ang nakalipas
LTIMindtree Manila, Pilipinas Buong orasOwn critical incidents related to Websites, Microservices and other business · Job Description: · 1. Incident Management 24/7 – Join the incident bridge and coordinate with respective teams to bring the incident till resolution. · 2. Understand the issue and business impact, a ...
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Incident Manager
3 araw ang nakalipas
Safeway Philtech Inc Metro Manila / NCR, Pilipinas Buong orasThis position is responsible for managing service restoration calls during a Mission Critical Incident (MCI). This role facilitates and works collaboratively with Subject Matter Experts, Support Teams and vendors to restore service as quickly as possible. This includes, driving t ...
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Incident Manager
2 linggo ang nakalipas
Cambridge University Press & Assessment | Manila Manila, PilipinasDiscover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge. · We are looking for an IT Incident Manager to join our g ...
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Incident Management Analyst II
2 linggo ang nakalipas
FIS Global Makati City, Pilipinas OTHERPosition Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Commerce/Business Travel Percentage : · 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of ...
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Major Incident Manager
3 araw ang nakalipas
Cognizant Taguig, Metro Manila / NCR, Cebu City, Pilipinas Buong orasCognizant is looking for an experienced Major Incident Manager for our fast-growing business area. An ideal candidate is someone best problem-solvers, idea-makers, and high-energy individual. If you meet our background requirements and looking for an opportunity to be rewarded fo ...
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Major Incident Manager
3 araw ang nakalipas
Cognizant Metro Manila / NCR, Cebu City, Quezon City, Pilipinas Buong orasCognizant is looking for an experienced Major Incident Manager for our fast-growing business area. An ideal candidate is someone best problem-solvers, idea-makers, and high-energy individual. If you meet our background requirements and looking for an opportunity to be rewarded fo ...
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Major Incident Manager
3 araw ang nakalipas
Cognizant Metro Manila / NCR, Cebu City, Taguig, Pilipinas Buong orasCognizant is looking for an experienced Major Incident Manager for our fast-growing business area. An ideal candidate is someone best problem-solvers, idea-makers, and high-energy individual. If you meet our background requirements and looking for an opportunity to be rewarded fo ...
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Incident Management Analyst
3 araw ang nakalipas
APWTech Quezon City, Philippines, Pilipinas Buong orasThe Incident Management Analyst plays a critical role in ensuring the stability and reliability of IT systems and infrastructure to ensure the timely and quality delivery of IT services. · The Analyst monitors and analyzes alerts; identifies and confirms potential incidents; perf ...
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Incident and Change Management Analyst
3 araw ang nakalipas
FIS Philippines, Manila, Pilipinas Buong orasPosition Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Computer Science Travel Percentage : · 0%Are you curious, motivated, and forward-thinking At FIS youu2019ll have the opportunity to work on some o ...
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Sr. Risk Analyst, Incident and Issue Management
3 araw ang nakalipas
Proselect Management Inc Metro Manila / NCR, Pilipinas Buong orasQualifications 5 years relevant experience · Insurance industry experience is preferred · Relevant tertiary qualifications · Experience in delivering Risk Management services in a global organisation on an enterprise scale · Broad financial services experience with strong underst ...
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Security Analyst
3 araw ang nakalipas
Teleperformance Makati, Pilipinas Buong orasJob Summary: · Align current business processes with client requirements and external security standards/obligations such as Visa PCI DSS, ISO27001, and ISO27002, HIPAA, BITS, etc. · Duties/Responsibilities: · Identifying and remedying security deficiencies and gaps with business ...
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IT Servicedesk
6 araw ang nakalipas
Sytemantech Inc Makati, Pilipinas Buong orasService Desk Analyst QualificationPrimarily responsible for calls and e-mails received via ITG Help Desk hotlines and mailbox.Logged all request received on ME SDP Ticketing System and continuously monitor status.Ensure that all reported IT-related problems and/or requests receiv ...
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occupational health nurse
3 araw ang nakalipas
KMC MAG Solutions Inc Makati City, Philippines, Pilipinas Buong orasThe Purpose Driven Career Objectives of a Biotechnology / Pharmaceutical / Medical / Healthcare at KMC: · The Occupational Safety and Health Nurse is expected to perform tasks quickly and efficiently, with a high level of professionalism and a positive attitude. It is expected as ...
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oss
3 araw ang nakalipas
KMC MAG Solutions Inc Makati City, Philippines, Pilipinas Buong orasThe Purpose Driven Career Objectives of a Network /System / Database Administration at KMC: · OSS Tech 2 is responsible for providing technical assistance to all end-users and IT infrastructure support. His/her main responsibility is to ensure all IT related issues or request are ...
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Data Analyst
1 linggo ang nakalipas
Cafisglobal Inc Makati, PilipinasPRIMARY RESPONSIBILITIES: ITSM Platform administration: Administration, support, and optimization of the ITSM tools: ticketing system, configuration management databases (CMDB). · Processes management: Implementation and optimization of Support processes, such as Incident, · Req ...
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Site Reliability Engineer
1 linggo ang nakalipas
Chevron Holdings Inc Makati, PilipinasChevron is accepting online applications for the position of Site Reliability Engineer located in Makati City, Philippines. · Join our Team · Chevron's strategy is straight-forward: be a leader in efficient and lower carbon production of traditional energy, in high demand today ...
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First aider
1 linggo ang nakalipas
WECO COMMUNICATIONS INC Makati, Pilipinas Temporary1. To provide immediate lifesaving care before the arrival of future medical care2. To perform basic first aid procedures3. Incident management and casualty safety4. Perform cardiopulmonary resuscitation (CPR)5. Use of automated external defibrillators (AED)6. Stopping the bleedi ...
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IT Service Desk Analyst
3 araw ang nakalipas
Prov International (Philippines) Inc Makati City, Pilipinas Buong orasResponsibilities of Service Desk Analyst includes but are not limited to: · â–a Be part of Noble IT Service Desk that provides telephone support answering, logging and prioritizing IT incidents and service requests to ensure that the service level targets are met. · â–a Systema ...
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Cyber Transformation
1 linggo ang nakalipas
Cafisglobal Inc Makati, PilipinasJob Title : Cyber Transformation (IAM) Senior Engineer · Responsibilities : · • Design, plan, develop, and implement IAM solutions based on the organization's security and compliance requirements. Develop custom applications, connectors, and integrations to support IAM workflow ...
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Sales Supervisor
2 araw ang nakalipas
CHIQ Makati, Pilipinas Buong orasfollow up on the process of achieving the objectives of the sales team and customers.Follow up, train, and appraise the sales team.Regular visits to customers whether with sales representatives or individuals.Follow up the daily reports collected from the sales teams and submit t ...
IT Incident Manager - Makati, Pilipinas - Staffwiz
Paglalarawan
Key accountabilitiesDevelop, coordinate and promote the ITIL-based Incident process, including Major Incident handling, and continually improve to standard methodologiesStandardize and provide Incident metrics, Major Incident metrics and Critical Success Factors and perform in-depth analysisReview the efficiency of the Incident Management process; identify service improvement areasManage a team of Senior Incident Management Analysts that ensure the incident management process & major incident management process are being adhered to by the Core Technology Teams & all other teams that interface with the Core Technology domain.
Direct the swift resolution of all raised incidents within acceptable timeframes by coordinating needed efforts internally (service support teams, product teams and partners) and externally (i.e.
vendor)Responsible for modifying and improving incident management procedures as necessary, with the goal of aligning the incident documentation and reporting standards to the Global Service Management strategy.Assess business impact of incidents using sound customer facing judgementEnsure that all incidents are logged and documented appropriately in the system of recordCoordinate all activities required to lead significant incidents in compliance with SLAs and OLAsResponsible for ensuring the documentation & practices are well planned and agile; including live documentation utilized during an outage.
Conduct Post Incident reviews and both make and implement recommendations for process improvements to improve response time and effectivenessJob Types:Full-time, PermanentSchedule:8 hour shiftShift system
