Trabaho

    Global Technical Support - Philippines, Pilipinas - Clark Outsourcing

    Clark Outsourcing
    Clark Outsourcing Philippines, Pilipinas

    4 araw ang nakalipas

    Default job background
    Buong oras
    Paglalarawan

    Salary: 30, ,000 PHP monthly

  • Identify, compare, and resolve data quality issues through proactive daily checks
  • Provide first level support for self-serve users and work through assigned tickets.
  • Resolving all requests in a timely & accurate manner
  • Provide technical support and advice
  • Support client onboarding & expansion
  • Evaluate large datasets for quality and accuracy Work closely with the wider
  • Customer Success team to develop issues identified into a data improvement plan
  • Determine root cause for product data quality errors with clients and make recommendations for long term solution (together with other members of the customer success team)
  • Maximize the value of the platform for our customers Be a product specialist
  • 1 year+ experience managing & growing relationships with customers in a technical environment, ideally digital marketing/ecommerce
  • Work as part of a cross-functional team
  • Problem-solving mindset, logical and reasoning
  • Clear, concise accurate communication via all methods
  • Strong time management skills
  • Work carefully with accuracy & precision,
  • Quick learner with a technical aptitude
  • Methodical when completing/updating internal records, e.g. on CRM or ticket requests
  • Digital marketing/ecommerce experience (and even better with Data Feeds)
  • Experience of working with Google merchant center/FB business manager/Marketplaces such as Ebay
  • Experience of working with product data optimisation for multi- channel client activity.
  • Experience of Hubspot, MS Teams/Office 365 stack/service desks
  • E-Compserve Solutions Corp.

    Technical Support

    4 araw ang nakalipas

    E-Compserve Solutions Corp. Philippines, Pilipinas Buong oras

    Identifying hardware and software solutions. · Collect customer requests and data · Provide technical support to customers via phone, online, chat, and email. · Conduct basic troubleshooting using questionnaires to find out the level of support needed · Create tickets for Level 2 ...

  • Harris Global Business Services (GBS)

    Technical Support

    4 araw ang nakalipas

    Harris Global Business Services (GBS) Philippines, Pilipinas Buong oras

    Here at Harris, you'll be working as part of 5 different business verticals, Public Sector, Healthcare, Utilities, Insurance and Private sector, with over 12,000 employees and more than 100,000 customers located in 200 countries around the globe. We need your help to keep growing ...

  • WILSERV MULTIPURPOSE COOPERATIVE

    IT Technical Support

    5 araw ang nakalipas

    WILSERV MULTIPURPOSE COOPERATIVE Philippines, Pilipinas Buong oras

    · • Install and configure computer hardware, software and printer, etc. · • Repair and replace equipment if necessary. · • Respond in a timely manner to service issues and request. · • Providing technical support accross the company. · • Setup of accounts, email etc. for new use ...

  • Seven Seven

    Technical Support

    4 araw ang nakalipas

    Seven Seven Philippines, Pilipinas Buong oras

    The Operator Support Administrator are trained to process the incoming calls effectively by using exceptional institutional knowledge that enables them to ask probing questions if the callers do not have sufficient information. Operators must stay calm in highly stressful situati ...

  • Five9

    Technical Support Engineer

    4 araw ang nakalipas

    Five9 Philippines, Pilipinas Buong oras

    Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. · Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive ...

  • SM Investments

    Technical Support Manager

    4 araw ang nakalipas

    SM Investments Philippines, Pilipinas Buong oras

    General Duties · 1. Direct and coordinate a team of Technical Support Engineers · 2. Prioritize IT-related problems as they come in SMITH and escalate when necessary · 3. Assign problems/tasks to Technical Support Engineers · 4. Regularly analyze and review logs to determine if p ...

  • JAKA INVESTMENTS CORPORATION

    Lead Technical Support

    4 araw ang nakalipas

    JAKA INVESTMENTS CORPORATION Philippines, Pilipinas Buong oras

    Reporting directly to the Service Delivery Manager · and indirectly to the Service Unit Head, the role · holder will work within the MIS team to provide · technical leadership on operational support for the · JAKA group. The Lead Technical Support oversees several key · functions ...

  • Intelegencia

    Technical Support Tier1

    4 araw ang nakalipas

    Intelegencia Philippines, Pilipinas Buong oras

    Provide customer support and technical issue resolution via phone, email and other electronic medium · Provide training to external/internal customers in the use of the client's systems · Configuration of customer equipment to connect to the client's systems · Ability to provide ...

  • Dempsey Inc

    Technical Support Supervisor

    4 araw ang nakalipas

    Dempsey Inc Philippines, Pilipinas Buong oras

    Job Summary · A SENIOR TECHNICAL Support 1 is generally assigned for the upkeep of the company's asset · deployed in different areas across the country via on-site and remote implementations. The · Technical Support 1 shall be analytical and sufficiently trained in every aspect o ...

  • Neksjob Philippines

    Technical Support Representative

    4 araw ang nakalipas

    Neksjob Philippines Philippines, Pilipinas Buong oras

    Seeking a dedicated Customer Service Representative with strong technical skills to provide exceptional support, troubleshoot technical issues, and ensure customer satisfaction through effective communication and problem-solving. · Qualification · At least 2 years in College · Pr ...

  • Straive

    Technical Support Engineer

    4 araw ang nakalipas

    Straive Philippines, Pilipinas Buong oras

    Schedule: Night Shift · Work set-up: Hybrid (3x/week onsite) · Location: Paranaque City · Job Description: · This position mostly works behind the scenes, but may need to join a client call to guide/support a technical aspect of an implementation. This position will analyze data ...

  • SGS (Malaysia) Sdn Bhd

    Technical Support Specialist

    4 araw ang nakalipas

    SGS (Malaysia) Sdn Bhd Philippines, Pilipinas Buong oras

    Job Description · Primary Responsibilities · Semi-front-end group, composed of technical skilled people, attending on-line and off-line transfers from Level 1 Support · Provide remote support for incidents and requests in support of the distributed end user devices (desktops, la ...

  • NovaSource Power Services

    Technical Support Engineer

    4 araw ang nakalipas

    NovaSource Power Services Philippines, Pilipinas Buong oras

    About NovaSource · NovaSource Power Services is the new service partner for renewables asset owners ready to fuel smart growth. As an O&M-focused company with 20 years of operating experience, NovaSource has the global reach and strategic capabilities to achieve our clients' rene ...

  • Neksjob Philippines

    Technical Support Representative

    4 araw ang nakalipas

    Neksjob Philippines Philippines, Pilipinas Buong oras

    We are seeking a Technical Support Representative for our US Telco Account, responsible for delivering excellent customer service and resolving technical issues related to telecommunications products and services via phone, email, and chat. · Minimum Requirements At least Highsch ...

  • Dempsey Inc

    Technical Support 1

    4 araw ang nakalipas

    Dempsey Inc Philippines, Pilipinas Buong oras

    I. Job Summary · Technical Support 1 is generally assigned for the upkeep of the company's asset deployed in · different areas across the country via on-site and remote implementations. The Technical Support · 1 shall be analytical and sufficiently trained in every aspect of the ...

  • Neksjob Philippines

    Technical Support Engineer

    4 araw ang nakalipas

    Neksjob Philippines Philippines, Pilipinas Buong oras

    Responsibilites · As a Policy Experience Support Agent, you will be responsible for providing high-touch support characterized by positive, seamless and empowering policy experience for Play developers through outbound/inbound email and proactive phone/GVC support You will work c ...

  • The Back Room Offshoring Inc.

    Technical Support Representative

    1 linggo ang nakalipas

    The Back Room Offshoring Inc. Philippines, Pilipinas Buong oras

    TECHNICAL SUPPORT REPRESENTATIVE · Office location: · Unit 1431 Centuria Medical Makati Century City · Kalayaan Ave. cor. Salamanca St. · Brgy. Poblacion, Makati City · About the Company: · The Client is a software and service provider for home health, hospice, and outpatient · t ...

  • The Back Room Outsourced Professionals

    Technical Support Representative

    4 araw ang nakalipas

    The Back Room Outsourced Professionals Philippines, Pilipinas Buong oras

    TECHNICAL SUPPORT REPRESENTATIVE · Office location: · Unit 1431 Centuria Medical Makati Century City · Kalayaan Ave. cor. Salamanca St. · Brgy. Poblacion, Makati City · About the Company: · The Client is a software and service provider for home health, hospice, and outpatient · t ...

  • EMAPTA

    Technical Support Representative

    4 araw ang nakalipas

    EMAPTA Philippines, Pilipinas Buong oras

    Job Description · Join a leading Australian telecommunications company that's reshaping the industry as a challenger telco and internet service provider. Our client goes beyond being a mere utility it's an experience-driven entity committed to excellence from the ground up. With ...

  • ARKRAY,Inc.

    Technical Support Engineer

    4 araw ang nakalipas

    ARKRAY,Inc. Philippines, Pilipinas Buong oras

    Overview: · ARKRAY is a global healthcare company that is contributing to the health and well-being of people all over the world through the discovery of new technologies. With over 60 years in business, our products are now being used in 80 different countries worldwide and stil ...