- Gathers client requirements for any development/technical projects
- Documents the User Requirements (as User Stories) and defines the User Acceptance Criteria
- Works with key stakeholders to prioritize tasks and tickets
- Properly cascades the requirement, and any other changes thereafter, to the different internal teams for production
- Spearheads project kickoff to ensure proper cascade and assignment of resources
- Provide clear and regular updates on projects to internal and external stakeholders
- Coordinates with the Scrum Master to ensure the timely and successful delivery of projects
- Coordinates with the client for content/data collection for the project as well as creative/design approval
- Coordinates with the creative team for UI/UX changes
- Updates the Knowledge Base System for any updates about the project for proper documentation
- Checks software readiness by ensuring that the user acceptance criteria is met
- Conducts user acceptance tests with the client
- Ensures that product delivery is complete, and within scope
- Works with the accounts team for pitches and new requirements
- Seeks out data-driven trends and identifies key consumer insights to shape technical strategy
- Constantly strives to deepen understanding of new technologies to stay attuned to what's new and what's possible
- Understand different platforms to discern advantages and limitations
- Build and manage long-term relationships with a portfolio of clients through exceptional service on day-to-day basis
- A bachelor's degree in IT, computer science, management, or other related fields.
- At least 2 years experience in business/system analysis, product owner, or a related field.
- Exceptional analytical and conceptual thinking skills
- Candidates must be willing to work on-site if required, but will otherwise have the flexibility to work from anywhere.
- Unplug, recharge, and relax with our paid general leaves.
- Catch up with friends, spend time with family, or give back to the community with our additional special leaves.
- Take care of your physical health through our HMO & life insurance coverage.
- Focus on your mental wellbeing through our mental health support services.
- Treat yourself to something good with our monthly support fund
- Create breakthroughs anywhere and everywhere with our Work-From-Anywhere setup.
- Achieve efficiency through Digital 1st equipment, tools, and systems.
- Establish meaningful connections with employee engagement programs.
- Take pride in yourself and your work through our employee recognition programs.
- Take time to achieve your best self with annual appraisals.
- Take charge of your career trajectory with our personal development plan.
- Take your skills to the next level with company-sponsored training.
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