- Perform assigned document control tasks to maintain up-todate and correct contents in the management system (e.g., CoW, ProArc, OTDP, etc.)
- Conduct a thorough assessment of requests (e.g. revision request, document registration, etc.) through systems investigation, validation, and analysis to ensure an accurate, SOP-compliant process workflow
- Communicate effectively with stakeholders such as validating information and sending clarifications to ensure that instructions are complete, and tasks will be handled accurately
- Create precise drafts of approved revision requests (e.g. reference documents, process flow, organizational charts, job descriptions, etc.) to ensure a clear audit trail
- Proofread and edit contents for inaccuracies, inconsistences, misspelled words, incorrect grammar, and non-compliance to formatting parameters
- Implement approved requests and/or major updates on management system content
- Recommend solutions and provide support to basic concerns about the management system to offshore and onshore end users
- Coordinate with different parties to contribute to risk assessment, investigation, and root cause analysis
- Manage deliverables efficiently and without delay, with regular assistance and supervision required.
- Perform assigned support process operator responsibilities (e.g., processing of class approval, translation requests, hardcopy requests, reporting, etc.) as per stakeholders' agreement
- Fulfill document retrieval requests as and when requested by onshore and offshore stakeholders
- Perform daily email handling of concerns and queries coursed through personal and/or team shared mailbox, as assigned
- Contribute to projects through risk assessment, planning, execution, and lessons learned participation, where involved
- Contribute to continuous improvement of processes by identifying areas of opportunities as well as participating in improvement initiatives where we create value for the customers
- Participate in the implementation of management system content in new IT applications and support the IT department with system upgrades
- Participate in trainings and best-practice sharing, as needed
- Facilitate meetings internally and as needed
- Assist in other tasks within skill set as requested by business
- Graduate of any Bachelor degree.
- Proficiency in MS office applications: Word, Excel, PowerPoint
- Know-how in business communication platforms: MS Teams, MS Outlook.
- Proficiency in English, both written and spoken
- Detail-oriented, meticulous, and careful
- Customer orientation and good interpersonal skills
- Quick and flexible to learn especially new IT applications
- Ability to apply critical thinking in processing tasks and resolving stakeholder concerns
- Ability to adopt and embody Noble's core values.
- Document controlling process
- Adobe InDesign & Illustrator applications
- Continuous Improvement (Lean Six Sigma White Belt).
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Document Controller
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Technical Document Controller
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Technical Document Controller
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Assistant Document Controller - Metro Manila / NCR, Pilipinas - Prov International (Philippines) Inc
Paglalarawan
Fresh graduates from BS Management and BS Communications are welcome to applyJob Responsibilities:
Base Business/Core Process:
Support/Enabling Process:
Must Have:
Education
Proficiency in Adobe applications:
Acrobat
Nice to Have:
Knowledge/skill in the following (advantage but not required):
Business process management applications:
IFS/Novacura, ProArc, CoW, etc.