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    Account Manager - Manila, Philippines, Pilipinas - MICHAEL PAGE INTERNATIONAL RECRUITMENT (PHILIPPINES) INC.

    MICHAEL PAGE INTERNATIONAL RECRUITMENT (PHILIPPINES) INC.
    MICHAEL PAGE INTERNATIONAL RECRUITMENT (PHILIPPINES) INC. Manila, Philippines, Pilipinas

    3 araw ang nakalipas

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    Buong oras
    Paglalarawan
    • Global Company
    • Career Growth Opportunity

    About Our Client

    The client is a leading demand generation agency working with incredible brands ranging from early stage startups, to large venture backed organisations looking to grow their business nationwide, including Manila.

    Job Description

    The Account Manager will:

    • Build and maintain strong relationships with customers, acting as their trusted advisor and advocate
    • Proactively identify and resolve customer issues, ensuring that customers are able to achieve their desired outcomes
    • Drive customer adoption and growth by developing and implementing tailored success plans
    • Measure and report on customer success outcomes, identifying areas for improvement and working with customers to develop solutions
    • Collaborate with cross-functional teams to ensure that customers have access to the resources and support they need to be successful
    • Identify and capitalize on opportunities to upsell and cross-sell the client's products and services
    • Stay up-to-date on customer feedback and market trends, and use this information to improve the customer experience

    The Successful Applicant

    The Account Manager must have:

    • 3+ years of experience in customer success, preferably in a SaaS or technology company
    • Strong relationship-building and interpersonal skills
    • Experience with customer success management tools and processes
    • Excellent problem-solving and analytical skills
    • Commercially minded, with a focus on driving customer value
    • Background in marketing and demand generation is a plus
    • You went to a top university and graduated well

    What's on Offer

    • Remote work
    • Competitive salary and benefits package
    • Opportunity to work with a variety of customers and learn about different industries
    • Collaborative and supportive work environment with a flat organisation
    • Become a pioneer employee -- a chance to make a real difference in the success of the client and its customers
    ContactKaye SalongaQuote job refJN Phone number
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