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    Digital Solution Support Specialist - Manila, Pilipinas - Xurpas Enterprise

    Xurpas Enterprise
    Xurpas Enterprise Manila, Pilipinas

    Natagpuan sa: Foundit PH A2 - 1 araw ang nakalipas

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    Paglalarawan
    At Xurpas Enterprise, we are driven by our goal to help organizations of all sizes successfully implement their digital transformation. We offer ready-made business solutions, custom software development, and IT staff outsourcing.

    Our consultative, end-to-end process ensures that we provide the best possible solution to address your requirements.

    The Role

    We are seeking a highly skilled and motivated digital solutions support specialist to lead the support function for our B2B, and B2C websites, and digital applications portfolio. As a key member of our team, you will play a pivotal role in identifying and resolving front-end and back-end issues through your demonstrated experience in web application support.

    Responsibilities

    • Lead support for all digital projects, including websites, web applications, and mobile apps.
    • Proactively identify and resolve issues swiftly, escalating critical problems for collaborative solutions.
    • Provide technical guidance to cross-functional teams, including external developer agencies and marketing teams, during support and deployment.
    • Contribute to testing processes to ensure performance aligns with requirements.
    • Enforce security policies in development and maintenance.
    • Document issues and resolutions comprehensively.
    • Effectively communicate progress and challenges with stakeholders.
    • Stay updated on industry trends to enhance web application quality and performance.

    Ideal Profile

    • Proven expertise in troubleshooting and resolving both front-end and back-end issues.
    • Advanced proficiency in HTML, scripting languages (Node/JavaScript), CSS/SAAS, and frameworks like React, Angular, and Nuxt. Expertise in WebGL/GLSL is nice to have.
    • Development knowledge of iOS applications, encompassing both local and web-served platforms, using Objective-C and Swift.
    • In-depth knowledge of backend technologies, including Java Spring Boot, VueJS, MySQL, and Python.
    • Familiarity with content management systems such as WordPress, Statamic, and Drupal, and proficiency in digital marketing tools.
    • Experience with release pipelines and a solid understanding of DevOps practices.
    • Knowledge of cloud services, with a preference for experience with AWS
    • Strong analytical and problem-solving skills to diagnose and address technical issues efficiently.
    • Excellent communication to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders.
    • Ability to adapt to evolving technologies, frameworks, and methodologies.
    • Proven ability to work collaboratively in a team environment and contribute to a positive team culture.
    • A customer-centric approach to understand and address user needs and issues.
    • Effective time management skills to prioritize tasks and meet deadlines.
    • Experience in documenting processes, troubleshooting steps, and support procedures.
    • Commitment to continuous learning and staying updated on industry trends and best practices
    • Amenable to work onsite 3x a week in Alabang, Muntinlupa

    What's on Offer

    • laptop to be provided (pickup from Makati Office)
    • Upon regularization 30 paid leaves per year
    • Upon regularization HMO for you PLUS 1 dependent worth P150,000
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