- Provide technical support to customers via phone, email, or chat
- Troubleshoot and resolve hardware and software issues
- Guide customers through the setup and configuration of software and devices
- Document and track customer interactions and resolutions in our support system
- Collaborate with internal teams to escalate and resolve complex technical issues
- Maintain product knowledge and stay up-to-date on industry trends
- 1+ year of experience in a technical support role
- Proficiency in HTML, CSS, and JavaScript
- Strong coding skills
- Proficiency with Shopify App
- Familiarity with Liquid is preferred
- Excellent communication and customer service skills
- Familiarity with CRM software and ticketing systems
- Ability to work independently and in a team environment
- Attention to detail and strong organizational skills
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IT Support Specialist
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Payroll Support Specialist
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Microsourcing Philippines Inc Manila, Pilipinas Buong orasWith over 8,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider. · Payroll Support Specialist, be 100% YOU with MicroSourcing · A Payroll Support Specialist is expected to: Execute the client ...
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Customer Support Specialist
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NodeFlair Manila, Pilipinas1. What you will do: · As a Customer Support Specialist, you'll join a team you can always rely on for feedback and continuous professional growth. · 2. Your Responsibilities: · First-line support [L1]; · Handle inquiries via chats and email/tickets from China, and the Global mar ...
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Customer Support Specialist
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Drop Shop Inc. Manila, Pilipinas Buong orasRequirements · • SHS/HS, no cce required (sales exp preferred yet not required) · • Good listening, verbal and written communication skills · • Must be willing to work immediately · • Willing to work onsiteResponsibilities: · • Answering inquiries and complaints via phone or e-ma ...
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Customer Support Specialist
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Gcore Manila, PilipinasHave you ever wondered why your favorite apps, social media content, and video games load in the blink of an eye It's likely because of Gcore behind the scenes · Join a team that collaborates with industry giants like Intel, Dell, NVIDIA, Graphcore, and Equinix to accelerate AI t ...
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Customer Support Specialist
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PartnerHero Manila, Pilipinas Buong orasAbout Us · A little about us. We connect talented people globally with innovative companies who want to build, transform, and scale their operations. We provide talented global teams, strategic expertise, and seamlessly integrated technology to extend the positive impact good bus ...
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Accounting Software Support Specialist
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Digital Solution Support Specialist
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Xurpas Enterprise Manila, PilipinasAt Xurpas Enterprise, we are driven by our goal to help organizations of all sizes successfully implement their digital transformation. We offer ready-made business solutions, custom software development, and IT staff outsourcing. · Our consultative, end-to-end process ensures th ...
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Phone Support Specialist
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Temporary Customer Support Specialist
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PartnerHero Manila, PilipinasRole Details · Type of Support: Omnichannel (Email, chat, phone, social media) · Contract Duration: Temporary · Work Schedule: To be determined · Work Type and Location: Hybrid, Metro Manila · About The Role · Do you like helping others PartnerHero is looking for talented folks t ...
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Digital Solution Support Specialist
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Tier 2-Technical Support Specialist
12 oras ang nakalipas
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Field Support Specialist
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Manpower Core Group Inc. Pasay City, PilipinasWith over 8,000 professionals across 9 delivery centers in the Philippines, we remains the country's largest offshoring solutions provider. · Pre-Construction · Tasks: General Daily Activities · • Ensure all UDFs are current · • Participate in the Ops Team sign-off · o Submit an ...
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Verification Support Specialist
4 araw ang nakalipas
Sourcefit Quezon City, Pilipinas Buong orasPosition Summary · We are currently seeking a meticulous and highly organized Insurance Verification Support Specialist to join our esteemed team. In this pivotal role, you will be tasked with diligently verifying patients' insurance benefits through direct communication with ins ...
Technical Support Specialist - Manila, Pilipinas - Shepherd
Paglalarawan
Job Title: Technical Support Specialist
Working Hours: Full-time, Mondays - Fridays, TBD
Location: Remote
Pay Rate: $1200 - $2000/month
About The Role
We are currently seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for assisting customers with technical issues, troubleshooting problems, and finding appropriate solutions. Your primary goal will be to ensure that our customers receive prompt and effective technical support.
Responsibilities
Summary of Requirements: